Terms of Use & Privacy Notice

Hota.Digital is owned and operated by Hota Partners FZCO, a Free Zone Company registered in Dubai, United Arab Emirates. Our registered office is at IFZA Business Park, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE.

These Terms of Use and Privacy Notice (together, the “Terms”) apply when you access or use hota.digital, create an account, publish a listing or requirement, purchase a paid feature, use a tool, communicate with another user or provider through the platform, or otherwise use any Hota.Digital service.

By using the platform, you confirm that you have read and agree to these Terms. If you do not agree, please do not use Hota.Digital.

Hota Partners FZCO operates Hota.Digital as an online business information, discovery and services portal for founders, companies, operators and service providers, with an initial focus on businesses establishing and scaling in the United Arab Emirates.

The platform may provide or enable:

• Business guides, market information, educational resources and practical checklists.
• Discovery of third-party service providers across areas such as company setup, banking, accounting, tax, legal, payments, hiring, GTM, marketing and funding ecosystems.
• Provider listings, service listings, offers, business requirements, requests for information or quotes, and introductions between users and providers.
• Tools, calculators, templates and other utilities that support business planning, marketing, GTM and operational decision-making.
• GTM, marketing management, growth and related services provided by Hota Partners FZCO where separately offered or agreed.
• Paid platform access, promoted visibility, marketing placements, subscriptions and lead-generation features.

Unless Hota expressly states that a particular service is provided by Hota Partners FZCO, Hota acts only as the platform or marketing/discovery layer and is not the supplier of a third-party provider's underlying service.

• You must be legally capable of entering into these Terms and, where applicable, acting on behalf of the company or organisation you represent.
• You must provide accurate, current and complete information when creating or maintaining an account.
• You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.
• You must notify us promptly if you believe your account has been compromised or used without permission.
• We may require additional information to verify an account, listing, provider, business identity or entitlement to represent an organisation.

Hota.Digital may allow users to discover, compare, contact or request information from third-party providers. Providers are independent businesses and are responsible for the services they advertise or provide.

• Any contract for a third-party service is between you and that provider unless Hota expressly states otherwise.
• Providers are responsible for their own pricing, terms, service quality, delivery, licences, permits, professional qualifications and regulatory approvals.
• Users are responsible for evaluating whether a provider and its service are appropriate for their needs.
• You should independently verify important claims, credentials, licences, pricing, scope and contractual terms before engaging a provider.
• Hota may facilitate discovery, introductions, enquiries or lead generation, but does not guarantee that a provider will respond, accept an engagement, deliver a particular result or be suitable for you.
• Unless expressly stated otherwise, payments for a provider's underlying services should be made directly between the user and provider under their separate agreement.

Hota may charge providers for platform access, subscriptions, listings, marketing, visibility, promotions or qualified lead-generation services. Such fees are for Hota's portal and marketing services and do not make Hota the provider of the underlying third-party service.

Some providers listed on Hota.Digital may operate in regulated or professionally restricted areas. This may include banking, payments, FX, remittance, digital assets, insurance, investment, legal, tax, accounting, company formation or other regulated activities.

Hota Partners FZCO does not, through the Hota.Digital portal:

• Provide banking, remittance, payment processing, cross-border payment, money transmission, custody or FX execution services.
• Hold, receive, safeguard or transmit customer money on behalf of third-party providers.
• Provide investment advice, securities brokerage, investment management or arrange investments.
• Provide legal, tax, accounting, medical or other regulated professional advice unless separately and lawfully provided by an appropriately qualified professional.
• Guarantee or certify that a provider is authorised for your particular activity, transaction or jurisdiction.

Providers advertising regulated services represent that they hold the licences, permissions, approvals and professional authorisations required to lawfully advertise and provide those services in the relevant jurisdictions.

A listing, ranking, badge, article, provider profile, comparison, introduction or marketplace result is not financial, investment, legal, tax or regulatory advice and should not be treated as an endorsement or recommendation that a provider is suitable for your particular circumstances.

Hota Partners FZCO may provide go-to-market, marketing management, growth, positioning, customer acquisition, SEO, content, distribution, performance marketing, ABM and related marketing services, research or guidance.

• Any material scope, fee, deliverable or commercial commitment for a specific engagement may be governed by a separate written proposal, statement of work or agreement.
• Marketing and GTM recommendations are based on available information, experience, assumptions and market conditions and do not guarantee commercial outcomes.
• You remain responsible for business decisions, budgets, implementation, claims made to customers, and compliance with laws applicable to your business and marketing activity.

Users may be able to publish offers, service listings, company information, business requirements, requests, profiles, comments or other materials (collectively, “User Content”).

• You are responsible for ensuring your User Content is accurate, lawful, current, non-misleading and does not infringe another person's rights.
• You must not impersonate another person or business, claim licences you do not hold, or publish false credentials, pricing, availability or regulatory status.
• You must have the right to publish any logos, text, images, documents, contact details or other materials you submit.
• You remain responsible for updating or removing information that is no longer correct.
• We may review, edit for formatting, hide, reject, suspend or remove User Content where reasonably necessary to operate the platform, protect users, comply with law or enforce these Terms.

Ownership: You retain ownership of User Content you create. By submitting User Content, you grant Hota Partners FZCO a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, format, display, distribute and promote that content as reasonably necessary to operate, market and improve Hota.Digital.

If you publish business contact information or submit it through a marketplace feature designed for professional discovery, that information may be visible to other users or eligible members as indicated by the relevant feature. Do not submit contact information that you are not authorised or willing to make available for that purpose.

Verification

Where Hota displays a verification indicator, it means only that we have completed the checks described by the platform for that verification status. Verification is not a guarantee of service quality, financial strength, legal compliance, suitability or future performance, and it is not an endorsement.

Rankings and recommendations

Search results, category pages, comparisons or rankings may consider factors such as relevance, location, profile completeness, verification information, recency, responsiveness, user engagement, platform quality signals and commercial placement. We may change ranking methods over time.

Sponsored or promoted placement

Providers may pay for increased visibility, promoted placement or marketing services. Where appropriate, sponsored or promoted placements may be identified as such. Payment for visibility does not constitute verification, certification, endorsement or a representation that a provider is better or more suitable than another provider.

Some Hota.Digital features, memberships, provider services, listings, marketing placements or subscriptions may require payment. The price, currency, billing period and included features shown at checkout or in the applicable order page form part of your purchase terms.

• Subscriptions: Where checkout identifies a purchase as a recurring subscription, it will renew automatically at the stated billing interval until cancelled.
• Cancellation: You may request cancellation before the next renewal by contacting growth@hota.digital. Unless stated otherwise, cancellation takes effect at the end of the current paid billing period.
• Refunds: Fees already charged are generally non-refundable once access, visibility, subscription benefits or services have been made available, except where required by applicable law or expressly stated in writing.
• No partial refunds: Unless required by law or separately agreed, we do not provide prorated refunds for unused portions of a billing period.
• Failed payments: Access to paid features may be restricted or suspended if a payment fails, is reversed or becomes overdue.
• Taxes: Prices may be subject to VAT or other applicable taxes as stated at checkout or on an invoice.

Payments may be processed by third-party payment processors such as Stripe. Hota does not normally store full payment-card details. Your use of a payment processor may also be subject to that provider's terms and privacy practices.

Hota.Digital may provide calculators, checkers, templates, research, guides, automated outputs and other utilities for convenience, education and planning.

• Outputs may be approximate, incomplete, outdated or affected by assumptions, user inputs, third-party data, technical limitations or changing market conditions.
• We do not guarantee that a calculation, estimate, score, recommendation, status, ranking or automated output is accurate or suitable for your circumstances.
• Tools are not a substitute for qualified financial, legal, tax, accounting, investment, regulatory or other professional advice.
• You are responsible for independently checking important information before making a business, financial, hiring, compliance, marketing or operational decision.
• We may change, rate-limit, suspend or discontinue a tool at any time.

You must not use Hota.Digital to:

• Break any applicable law or facilitate unlawful activity.
• Misrepresent your identity, organisation, professional qualifications, licences or regulatory status.
• Publish fraudulent, deceptive, defamatory, infringing or materially misleading content.
• Send unsolicited bulk messages, spam, harassment or abusive communications.
• Scrape, harvest, resell or systematically extract user, provider or marketplace data without written permission.
• Attempt to bypass access controls, reverse engineer protected functionality, introduce malware, interfere with the platform, or compromise security.
• Use personal or business contact data obtained through Hota for purposes unrelated to legitimate professional interaction.
• Use Hota's branding, verification indicators or platform identity in a way that falsely suggests endorsement or partnership.

Hota Partners FZCO is responsible for the personal information it processes through Hota.Digital, subject to applicable UAE data-protection law.

12.1 Information We May Collect

• Account information: name, email address, authentication details and account status.
• Professional information: company, role, website, LinkedIn profile, business contact details and profile information.
• Marketplace content: offers, listings, requirements, requests, messages, submitted documents and information you choose to publish.
• Usage and technical information: IP address, browser/device information, pages viewed, timestamps, referral information and interactions with platform features.
• Transaction information: subscription or payment status, invoices, purchase details and payment-processor identifiers. Full card details are generally handled by the payment processor rather than stored by Hota.
• Communications: emails, support requests, complaints, feedback and other correspondence with us.

12.2 How We Use Information

• To create and maintain accounts and deliver platform features.
• To publish listings, requirements and profiles according to the choices and functionality available on the platform.
• To facilitate professional discovery, enquiries, introductions and marketplace interactions.
• To process subscriptions, purchases and billing.
• To send service notices, account communications and, where permitted, relevant marketing or product updates.
• To detect fraud, misuse, security incidents and violations of these Terms.
• To analyse usage and improve the platform, tools, content and user experience.
• To comply with legal obligations and protect our rights, users and the public.

12.3 How Information May Be Shared

• With other users: information that you publish or make discoverable through profiles, listings, offers, requirements or marketplace features may be visible to other users as indicated by the platform.
• With providers: when you request an introduction, submit an enquiry, post a requirement or otherwise ask to connect, relevant information may be shared with the provider or prospective provider.
• With service providers: hosting, email, analytics, security, authentication, payment processing and similar vendors may process information for us under appropriate arrangements.
• For legal reasons: information may be disclosed where required by law, court order, regulatory request, or where reasonably necessary to protect rights, safety or platform integrity.
• Business changes: information may be transferred as part of a merger, acquisition, restructuring, financing or sale of all or part of the business, subject to applicable law.

We do not sell or rent personal data as a standalone data product. Some paid platform features may, however, provide eligible users with access to business contact details or marketplace information that a user has submitted for professional discovery, as described by the relevant feature.

12.4 Retention

We keep personal information for as long as reasonably necessary for the purposes described above, to maintain records, resolve disputes, enforce agreements and meet legal, tax, accounting or regulatory requirements. Retention periods may vary depending on the type of information and the reason it is processed.

12.5 International Processing

Some technology or service providers used by Hota may process or store information outside the UAE. Where applicable, we take reasonable steps to use providers and arrangements appropriate for cross-border processing under applicable law.

12.6 Your Requests & Choices

• You may request access to, correction of or deletion of personal information, subject to applicable legal exceptions and retention obligations.
• You may request that we update inaccurate account or profile information.
• You may opt out of non-essential marketing communications using the unsubscribe option where provided or by contacting us.
• You may contact growth@hota.digital for privacy-related requests.

Hota.Digital may use cookies, local storage, pixels, analytics technologies and similar tools to keep users signed in, remember preferences, protect security, understand traffic, measure feature usage and improve the platform. Some cookies are necessary for platform operation. You may control certain cookies through your browser or any consent controls made available on the site, although disabling them may affect functionality.

Hota Partners FZCO owns or licenses the Hota.Digital platform, branding, site design, software, original tools, research, articles, databases, compilations and other materials created by or for Hota, except for User Content and third-party materials.

Subject to these Terms, you receive a limited, revocable, non-exclusive, non-transferable right to access and use the platform for your own lawful business or professional purposes.

You may not copy, reproduce, republish, scrape, sell, license, create a competing database from, or commercially exploit substantial parts of Hota.Digital without written permission, except where a feature expressly permits export or reuse.

Hota.Digital may link to or integrate with third-party websites, providers, APIs, authentication services, analytics systems, payment processors or other external services. We do not control those services and are not responsible for their availability, security, content, accuracy, terms or privacy practices. Your use of third-party services may be subject to separate agreements with those providers.

• Hota.Digital is provided on an “as available” basis to the extent permitted by law.
• We do not guarantee uninterrupted, secure, error-free or continuously available operation.
• We do not guarantee the accuracy, completeness or continued availability of third-party listings, provider claims, external data, market information or user-submitted content.
• We do not guarantee that using Hota will result in company formation, a bank account, financing, funding, regulatory approval, customers, revenue, partnerships, hiring outcomes, SEO rankings or any other commercial result.
• Business, regulatory and market conditions can change quickly. Users should independently validate material information before acting on it.

To the fullest extent permitted by applicable law, Hota Partners FZCO will not be liable for indirect, incidental, special, exemplary, punitive or consequential losses arising from or connected with your use of Hota.Digital, including loss of profits, revenue, data, opportunity, goodwill or anticipated savings.

Hota is not responsible for losses arising from dealings between users and third-party providers, reliance on provider claims or User Content, failure of a provider to perform, or decisions made using tools, research, guides, rankings or marketplace information.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

We may suspend, restrict or terminate an account, listing or access to a feature if we reasonably believe there has been a violation of these Terms, fraud, misuse, security risk, unlawful activity, non-payment or conduct that may harm users, providers or the platform.

You may stop using Hota at any time. Termination does not automatically cancel amounts already due or recurring subscriptions unless the subscription is separately cancelled in accordance with Section 9.

These Terms are governed by the applicable laws of the United Arab Emirates and the Emirate of Dubai. Subject to any mandatory rights or jurisdiction that apply under law, disputes arising out of or in connection with these Terms or Hota.Digital will be subject to the competent courts of Dubai, United Arab Emirates.

We may update these Terms as the platform, business model, features or legal requirements evolve. The effective date shown at the top of this page identifies the latest version. Where a change is material, we may provide additional notice through the site, account area or email. Continued use of Hota.Digital after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

For questions about these Terms, a marketplace listing, account access, billing, privacy or a complaint, contact:

Hota Partners FZCO

IFZA Business Park, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates

Licensed activities: Portal and Marketing Management

Email: growth@hota.digital

When contacting us about an account, payment, listing or complaint, please include enough information for us to identify the relevant account or transaction. Do not send passwords or full payment-card details by email.