AI Chatbots & Virtual Agents
• Abu Dhabi, Ajman, Dubai, Fujairah, Ras Al Khaimah, Sharjah, Umm Al Quwain • Oct 14, 2025
Botcake is an AI-powered chatbot platform that helps e-commerce brands convert, support, and retain customers across messaging channels (e.g., WhatsApp, IG/FB DMs, web chat). Think faster answers, fewer abandoned carts, and happier customers - without adding headcount.
Why it matters
Shoppers expect instant, conversational experiences. Automating FAQs, order updates, and hand-offs to human agents turns your support inbox into a revenue channel - while keeping CSAT high.
Key use cases
Pre-sale guidance: Product recommendations, size/fit Q&A, “back-in-stock” nudges
Recovery & remarketing: Abandoned cart pings, browse-abandon reminders, COD confirmations
Post-purchase care: Order tracking, returns/exchange flows, warranty/repair FAQs
Campaigns & broadcasts: Segment-driven announcements for drops, sales, and launches
Agent assist: Seamless human handover with conversation history and tags
Explore Botcake and see it in action