Botcake is an AI-powered chatbot platform that helps e-commerce brands convert, support, and retain customers across messaging channels (e.g., WhatsApp, IG/FB DMs, web chat). Think faster answers, fewer abandoned carts, and happier customers - without adding headcount.
Why it matters
Shoppers expect instant, conversational experiences. Automating FAQs, order updates, and hand-offs to human agents turns your support inbox into a revenue channel - while keeping CSAT high.